Terms & Conditions

1. Introduction

Welcome to CROCKIVA DESIGN. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers who access our site or purchase our products.

2. General Conditions

• • We reserve the right to refuse service to anyone for any reason at any time.
• • All content on this site is for informational purposes only and may change without notice.
• • You may not use our products for any illegal or unauthorized purpose.
• • We reserve the right to modify or discontinue any product or service without notice.

3. Products & Pricing

• • All product descriptions, images, and prices are subject to change without notice.
• • We make every effort to display accurate colors and details, but we cannot guarantee that your monitor's display is 100% accurate.
• • Prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
• • We reserve the right to correct any pricing errors and cancel orders if necessary.

4. Orders & Payments

• • By placing an order, you agree to provide accurate and complete information.
• • We accept payments via credit/debit cards, UPI, net banking, and other methods as displayed at checkout.
• • Orders are confirmed only after successful payment authorization.
• • We reserve the right to cancel any order due to suspected fraud or unauthorized activity.

5. Shipping & Delivery

• • We offer shipping across India. Delivery times may vary based on location.
• • Estimated delivery times are provided as a guide and are not guaranteed.
• • Free shipping is available on orders above ₹5,000 (unless otherwise specified).
• • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

6. Returns & Refunds

• • We accept returns within 7 days of delivery for unused items in original packaging.
• • Return shipping charges are the responsibility of the customer unless the item is defective or damaged.
• • Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
• • Custom or personalized orders are non-returnable unless defective.

7. Intellectual Property

All content on this website — including images, text, logos, designs, and graphics — is the property of CROCKIVA DESIGN and is protected by copyright laws.

• • You may not reproduce, distribute, or use any content without prior written permission.
• • Unauthorized use of our intellectual property may result in legal action.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

CROCKIVA DESIGN shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

• • Our liability is limited to the purchase price of the product in question.
• • We are not responsible for damages caused by misuse, accidents, or improper care of products.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.

We encourage you to review this page periodically for any updates.